Privacy policy

Last updated: January 29, 2026

SpoolDepot (“SpoolDepot,” “we,” “us,” or “our”) operates the SpoolDepot website and Chrome extension (collectively, the “Services”). SpoolDepot is designed as a privacy-first utility tool for comparing 3D printing filament prices.

This Privacy Policy explains how we collect, use, and protect information when you use our Services.

By accessing or using the Services, you acknowledge that you have read and understand this Privacy Policy.

1. Our Privacy Philosophy

SpoolDepot is built to function without collecting unnecessary personal data. We collect only the minimum information required to operate and improve the Services.

We do not operate as an advertising platform, data broker, or user-profiling service.

2. Information We Collect

Information We May Collect

We may collect limited, non-personal and anonymized information, such as:

  • Aggregated usage statistics (e.g., feature interactions)

  • General page or extension usage data

  • Performance metrics and error diagnostics

This information is used solely to:

  • Operate the Services

  • Improve functionality and reliability

  • Identify and resolve technical issues

This data does not identify you personally.

Information We Do Not Collect

SpoolDepot does not collect, store, or process:

  • Names, email addresses, or account credentials

  • Payment or billing information

  • Precise location data

  • Sensitive personal information

  • Personal profiles or behavioral tracking

  • Browsing activity outside of SpoolDepot

Users are not required to create an account to use SpoolDepot.

3. Chrome Extension Data Use

The SpoolDepot Chrome extension accesses only the information necessary to provide filament price comparison functionality.

Extension data:

  • Is processed only to deliver requested features

  • Is not used for advertising, tracking, or profiling

  • Is not sold or shared with third parties

The extension does not monitor general web browsing activity and does not collect data unrelated to its intended purpose.

4. Cookies and Analytics (Website Only)

Our website may use basic cookies or privacy-focused analytics to understand overall site usage and performance.

These tools:

  • Collect data in an aggregated and anonymized manner

  • Are not used for targeted advertising

  • Are not used for cross-site tracking

We do not use third-party advertising cookies.

5. Affiliate Links

SpoolDepot may include affiliate links to third-party retailers. When you click an affiliate link and make a purchase, we may earn a commission.

SpoolDepot does not receive personal information about you from affiliate partners. Any purchases you make are handled directly by third-party retailers under their own privacy policies.

6. Data Sharing

We do not sell, rent, or share personal information with third parties for advertising or marketing purposes.

We may use limited service providers (such as hosting or analytics providers) that process anonymized or aggregated data solely on our behalf and only as necessary to operate the Services.

7. Shopify-Powered Services

Certain optional features of SpoolDepot may be powered by Shopify. If you choose to make a purchase or otherwise interact with Shopify-powered services, Shopify may collect and process personal information in accordance with its own privacy policies.

SpoolDepot does not receive or store payment card information.

To learn more about how Shopify processes personal information, please visit:
https://privacy.shopify.com

8. Children’s Privacy

The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of majority in their jurisdiction.

If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it.

9. Data Security

We take reasonable technical and organizational measures to protect the limited information we process. While no system can be guaranteed to be completely secure, we work to safeguard information against unauthorized access or misuse.

10. Your Privacy Rights

SpoolDepot does not sell or share personal information as defined under applicable U.S. state privacy laws, including the California Consumer Privacy Act (CCPA/CPRA). As a result, opt-out mechanisms for the sale or sharing of personal information are not required.

If you have questions about our privacy practices, you may contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal or operational reasons. Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have questions about this Privacy Policy or SpoolDepot’s privacy practices, you can contact us at:

Email: jacob@chateletmanufacturing.com
Address:
SpoolDepot
224 West Central Parkway, Suite 1020
Altamonte Springs, FL 32714
United States